Technical queries — email our engineering desk (response within 4 hours during business days).
Project proposals — send a brief via email; we reply with a preliminary scope within 48 hours.
Emergency support — call the office number; duty engineer is available 24/7 for existing clients.
Request a callback
Tell us about your operational challenge and a senior engineer will call you back within one business day.
What to expect
We review your site context — plant type, throughput, shift pattern.
Our consultant prepares a preliminary scope before the call.
You receive a follow-up summary with next steps and estimated timeline.
Typical response time is 4–6 hours during business hours (SAST).
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